Returns & Authenticity Guarantee
100% Authenticity Guarantee
We proudly guarantee that every fragrance we sell is:
- 100% authentic and original
- Factory-sealed in original manufacturer packaging
- Sourced only from verified distributors and trusted wholesale partners
Returns & Exchanges
We accept returns on unopened, unused products within 14 days of delivery.
To qualify, the item must be sealed and returned in original condition. Return shipping is the buyer's responsibility.
- The product must be sealed in original packaging
- Return must be initiated within 14 days of receiving the item
- Customer is responsible for return shipping
To start a return, please email us at: support@chicfragranceco.com
Include your order number, product name, and reason for return.
Non-Returnable Items
For hygiene and authenticity reasons, we cannot accept returns on:
- Opened or used perfumes
- Items not in original packaging
- Sale or promotional items (marked “Final Sale”)
Questions?
If you're unsure about a product or need help choosing the right fragrance, reach out before placing your order — we’re here to help you make the perfect choice.